Step by step
The four phases, in detail.
01
Listen
Free 30-min discovery call
We talk about your business, your customers, and what's not working. You ask anything — pricing, timeline, technology. No pitch deck.
DELIVERABLES
- ✓Discovery call recording
- ✓Notes + shared doc
- ✓Same-day follow-up
02
Plan
Scope, fixed quote, written timeline
Within 1–2 business days you get a written scope: pages, features, channels, deliverables. Flat price, no surprises. Optional kickoff call to walk through.
DELIVERABLES
- ✓Written scope (PDF)
- ✓Fixed quote
- ✓Week-by-week timeline
03
Ship
Weekly demos, you approve as we go
Every Friday we send a Loom + staging link. You mark up what to change. We don't move on until you sign off on each milestone — design, copy, build, QA.
DELIVERABLES
- ✓Weekly Loom demos
- ✓Staging URL access
- ✓Shared Notion board
04
Iterate
30-day free tweaks included, then ongoing edits
Post-launch, you get 30 days of free tweaks — copy changes, layout adjustments, bug fixes. After that, your subscription keeps covering monthly edits, hosting, and reviews on autopilot.
DELIVERABLES
- ✓30-day support window
- ✓CMS training session
- ✓Ongoing subscription
Process FAQ
The how, and the when.
Don't see yours? Email [email protected] and we'll reply within a business day.