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Client guide · Website backend

Grant backend access.

How to add Skylift as an admin or collaborator to your current website so we can audit, export, and migrate your content.

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SKYLIFT/WEBSITE ACCESS
What we need

If you have an existing website, we need backend access to audit your current content, export assets (photos, copy, SEO settings), and plan the migration. We don't need your personal login — most platforms let you add a collaborator or team member.

Find your platform below and follow the steps. If yours isn't listed, email [email protected].

1

Log in to your WordPress admin panel (usually yourdomain.com/wp-admin).

2

Go to Users > Add New User.

3

Enter the email: [email protected]

4

Set the role to "Administrator."

5

Click "Add New User." We'll receive an email to set up our access.

6

If your site uses a security plugin (Wordfence, iThemes, etc.), make sure our IP isn't blocked. Email us if you need help with this.

Note: If your WordPress site is hosted on WP Engine, Flywheel, or Kinsta, you may also need to add us as a user in the hosting dashboard. We'll let you know if that's the case.
1

Log in to your WordPress.com account.

2

Go to your site dashboard and click "Users" in the left sidebar.

3

Click "Invite New Users."

4

Enter the email: [email protected]

5

Set the role to "Administrator."

6

Click "Send Invitation." We'll accept within a few hours.

Note: WordPress.com and self-hosted WordPress are different platforms. If you're not sure which you have, check your login URL — wordpress.com means hosted, yourdomain.com/wp-admin means self-hosted.
1

Log in to your Squarespace account.

2

Go to Settings > Permissions.

3

Click "Invite Contributor."

4

Enter the email: [email protected]

5

Set the permissions to "Administrator."

6

Click "Send Invite." We'll accept and let you know we're in.

Note: Squarespace administrator access lets us see everything except your billing details. You can revoke access anytime from the same Permissions page.
1

Log in to your Wix account and go to your site dashboard.

2

Click "Settings" in the left sidebar.

3

Click "Roles & Permissions."

4

Click "Invite People."

5

Enter the email: [email protected]

6

Assign the role "Admin" or "Back Office Manager."

7

Click "Invite." We'll accept within a few hours.

Note: Wix sites can't be exported in a standard format, but we can use admin access to pull your content, images, and page structure for the migration.
1

Log in to your Shopify admin panel.

2

Go to Settings > Users and permissions.

3

Click "Add staff account."

4

Enter the name "Skylift Web" and email: [email protected]

5

Check all permissions under "Website" and "Content." You can skip financial permissions.

6

Click "Send invite." We'll accept and confirm.

Note: We only need access to your theme, pages, and blog content. We don't need access to orders, customers, or payment settings.
1

Email us at [email protected] with your platform name (e.g., Webflow, Weebly, GoDaddy Website Builder, Duda).

2

We'll send you the exact steps for your specific platform, or hop on a quick screenshare.

Note: If you're not sure what platform your site is on, we can usually figure it out from your URL. Just email us and we'll check.
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